They always are so accommodating to my disabled husband, and they are so respectful and helpful to us both.
Ron
أبريل ٢٠٢٣
Nice comfortable room on the 2nd floor over the office with an enormous king bed and lounger. The room also has a microwave and mini fridge. Breakfast included. Some hot items: scrambled eggs and sausages or maybe bacon. I'm a vegetarian, I didn't look at the meat. Warm biscuits. There was also a DIY waffle maker that I didn't use. Yogurts, juice, coffee, tea, hot chocolate, cereal, and bread - make your own toast. A little better than other hotels with similar breakfast. The lady who checked me in was amazing. Very friendly and helpful. I will definitely stay here the next time I'm in Bend.
Cheryl
مايو ٢٠٢٣
i want to commend the manager, Rachel, for her wonderful attitude & desire to help our stay be enjoyable, we were very appalled with the condition of our room upon entry & settling in, nothing was done the first night. we had to make due the best we could to sleep. first thing in the morning we got a call from Rachel & had an in person meeting. she had a very concerned attitude that things slipped through the cracks. she immediately went into action and we received great personal care. it was from her efforts that we did enjoy our stay & would stay again, Thank you Rachel
Marc
سبتمبر ٢٠٢٣
First time back since during the pandemic. Much more enjoyable stay. The staff were friendly and helpful. And the breakfast was vastly improved (compared to in the pandemic). But the most important thing is cleanliness. When a room is dirty you can't relax and you can't sleep and you don't want to touch anything. I travel with an Akita who finds every scent. It is disgusting when his nose is glued to something (in the middle of the bed or anywhere else), but here he didn't find anything that got his attention: an infallible nose found nothing. And from a human point of view it looked clean as well. So cleanliness is why I would come back, the pleasant staff and good breakfast make it a winner.
Don
يوليو ٢٠٢٣
Big room near pool. Very comfortable bed. Huge breakfast.
Madeleine
أغسطس ٢٠٢٣
The room was very clean. It was perfect for me, my son and grandma. The staff was friendly and seemed to like their job. The housekeepers are very tidy and did their job well. The property was clean and we felt safe being there. We spent the entire day in the pool. The pool area was exceptional. Very clean and welcoming. I would recommend this hotel to anyone and will look forward to staying you with again.
Julia
أغسطس ٢٠٢٣
Breakfast were very good and the woman that took care of the breakfast area was very good. One of the morning desk staff were borderline rude, he was young man grungy hair and glasses rest of staff was very friendly.
Thomas
يوليو ٢٠٢٣
Very clean room, comfortable bed, room has everything you'd need , good breakfast. Staff was friendly and kept property clean. We didn't have a car but we were able to cross the street and walk to grocery stores, do some shopping.
Susan
يونيو ٢٠٢٣
The beds were comfortable, breakfast was nice & they had a great set up for dogs. I'd stay here every time I'm in Bend.
Natalie
مايو ٢٠٢٣
The room was clean and comfortable. The property was as it is described in pictures. The staff was very nice. There was ample space to walk my dog.
Vicki
يوليو ٢٠٢٣